Category Archives: Listening

Read this story or you will mortally wound this 3 year-old

Geeks usually don’t like to get involved in conversations that aren’t about something they feel expert in.  You can talk about the new Playstation game but God forbid someone should talk about feelings or problems.  Male conversations are usually contained … Continue reading

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Listen up!

Here are some exercises to help you develop your reflecting skills (much of the following comes from Seven Challenges Workbook by Dennis Rivers, M.A.): Identifying feelings to reflect back As you listen to people, try to create a brief summarize … Continue reading

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Listen to be heard

As a general rule, do not just repeat another person’s exact words. Summarize their experience in your own words. But in cases where people actually scream or shout something, sometimes you may want to repeat a few of their exact … Continue reading

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Don’t whine. Win!

The take-away on listening is not to try to advise or solve or assuage or dispute but only to offer empathy. Any time you try to advise or solve or dispute, you’re positioning yourself on the opposing side in the … Continue reading

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Just Listen!

For advanced listening techniques and what I’ve found to be the quintessential book about applying listening to any situation, read Just Listen: Discover the Secret to Getting Through to Absolutely Anyone by Mark Goulston, M.D. Dr. Goulston is a psychiatrist, … Continue reading

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